Recent Projects
Dashboard and Conversion Optimisation
Requirements: Improve conversion across app, consumer dashboards and key customer areas. Create design variations to run tests based on hypothesis-driven insights.
Deliverables: Variant designs, User journeys, wireframing, prototyping, micro-animations, UI and UX improvements.
Internal Resources + System Redesign
Requirements: Create a full suite of resources to assist end users in their market research and survey activities. Also required to complete a full audit, redesign and prototype to improve the UX/UI of an internal admin system used worldwide.
Deliverables: User journeys, wireframing, prototyping, accessibility, HTML/CSS, brand, UI, UX.
E-commerce Redesign
Requirements: Redesign the existing e-commerce website with a focus on the overall user experience and user interface design.
Deliverables: User journeys, wireframing, prototyping, qualitative and quantitative research, UI, UX.
Order Fulfilment Solution
Requirements: Develop a fulfilment solution for the warehouse staff to fulfil online, store and telephone orders.
Deliverables: Service Design, System Design, Dashboard, UX, UI.
Omnichannel Digital Transformation
Requirements: Lead the complete omnichannel digital transformation for a global telecommunications organisation.
Deliverables: User journeys, personas, UCD, wireframing, prototyping, qualitative & quantitative analysis, conversion improvements.
