Complete Fulfilment Systemn

Requirements: Creation of a fulfilment system for processing e-commerce, phone and retail orders; real-time inventory tracking; efficient pick-and-pack workflows; barcode/label management; coordination between warehouse and dispatch; order status visibility for staff and customers.

Challenges: Mapping and streamlining physical workflows, reducing manual errors, designing for multi-channel order intake, handling perishable inventory and improving coordination between warehouse teams and customer service.

System Design
Service Design
Wireframing / Prototyping
End to End Design